Getting Started
How We Work With You
Getting started with Aamaa is simple, straightforward and always focused on you. Here's what to expect from your first contact through to ongoing support.
Our four-step process
Contact Us
Get in touch to discuss your support needs and goals. Our friendly team will listen carefully, answer your questions and explain how we can help — with no pressure and no obligation.
You can reach us by phone, email or our online contact form. We'll respond promptly and arrange a time to talk that suits you. We welcome calls from participants, families, carers and support coordinators.
Meet With Us
We take the time to understand you, your preferences and your NDIS plan. This is about getting to know you as a person — your goals, your lifestyle, your routines and what matters most to you.
We can meet in person, by phone or via video call — whatever works best for you. We'll review your NDIS plan together and talk through the supports that would best help you achieve your goals.
Create Your Support Plan
Together, we develop a support plan that suits your individual needs and goals. You're in control — we work with you, not for you, to design supports that genuinely fit your life.
Your support plan will outline the services you'll receive, how and when they'll be delivered, and who will provide them. We'll match you with support workers who are the right fit for your needs and personality.
Start Your Support
Our team provides ongoing, high-quality support while always respecting your choices and independence. We review your supports regularly to make sure they're working well for you.
Your support begins on your terms. We check in regularly, respond promptly to any concerns and adjust your supports as your needs and goals evolve. You'll always have a direct line to our team.
Our Commitment at Every Step
Throughout your journey with Aamaa, you can expect consistent respect, clear communication and genuine care. We are committed to making the process as smooth and stress-free as possible — so you can focus on what matters most: living life your way.
Ready to Get Started?
Contact Aamaa Disability and Health Care Services today to discuss your support needs.